From Conversations to Action: What Manufacturers Are Prioritising Post-Summer

26 August, 2025

After a busy few months attending industry events and meeting manufacturers across the UK (and occasionally overseas), we’ve had hundreds of conversations about where SYSPRO fits into their digital transformation strategies.

Whether speaking at the Manufacturing Digitalisation Summit, walking the floor at Smart Factory Expo or sitting down with existing SYSPRO customers, the same themes kept coming up again and again.

Now, with summer drawing to a close, manufacturers are turning those conversations into action, and we’re helping them get there.

1. Outdated Systems Are Becoming a Liability

Many businesses told us they’re still running legacy versions of SYSPRO – some unsupported, some no longer fit for how the business works today.

While upgrades have often been delayed, that mindset is shifting. Manufacturers want:

Better reporting and real-time insight
Improved user experience and performance
Compatibility with integrations, automation and mobile tools

We’re currently delivering multiple upgrade and migration projects – including customers moving to SYSPRO Cloud to simplify infrastructure and reduce ongoing costs.

2. Support Needs Are Changing – and Expectations Are Higher

A recurring concern from ERP users is feeling under-served. Long response times, generic support desks and a lack of continuity just don’t cut it anymore.

Manufacturers are looking for a partner who:

Understands their industry and processes
Provides quick, reliable and personal support
Can guide future planning—not just fix things when they break

That’s where we come in. Many existing SYSPRO customers are now exploring a switch to HIT Technology to gain long-term value, not just short-term fixes, and many prospects are discussing changing their current solution to SYSPRO and working with HIT Technology to gain even more efficiencies within their business.

3. Projects That Deliver Real Operational Gains

We’ve seen a sharp rise in targeted improvement projects, particularly where businesses know what they need but aren’t sure how to achieve it.

Some examples:

Warehouse efficiency: riteSCAN mobile warehouse solution + courier system integrations
Better insight: Salesforce + SYSPRO integration for multi-company sales & service insights
Process clarity: Business Process Reviews to reconnect teams with how SYSPRO should be used

These aren’t generic rollouts. They’re tailored projects with clear outcomes.

4. Strategic Planning Is Back on the Agenda

With Q4 fast approaching, many businesses are looking ahead, not just to the end of 2025, but to what 2026 and beyond will require.

This includes:

Preparing for SYSPRO Cloud adoption
Reviewing licensing models and how to unlock rebates
Planning international expansion (including US and EU projects)
Scoping new rollouts across group companies

Let’s Turn Your Ideas Into Action

If your ERP system, support partner or digital strategy isn’t where it should be, now’s the time to get it right.

We’ve helped dozens of manufacturers across the UK and beyond move from frustration to clarity, from delay to delivery.

Let’s talk about how we can help you move forward

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